ALLEN WANG
4902 F.M. 1765
Texas City, TX 77591
713-922-8949
wp1w@computer.org
http://www.cs.uh.edu/~cwang


OBJECTIVE
============================ 
Seeking a Web Developer position, where I can utilize my
analytical skills to create robust application solutions and
deliver effective systems the first time out.



EDUCATION & CERTIFICATION
============================ 
Bachelor of Science in Computer Science  (08/1998 - 05/2002)
University of Houston
 
Sun Certified Programmer  (05/2002)
for Java 2 Platform
 
Sun Certified Web Component Developer   (06/2002)
for J2EE Platform



TECHNICAL SKILLS
============================
Software Development
* Solid understanding of software engineering and system
  development life cycle including planning, analysis,
  design, implementation, testing, emphasizing clear
  documentation in all phases
* Web application development and deployment using Java Servlets,
  JSP, Struts, Java Beans, JDBC, Perl, PHP, ASP, XML, HTML,
  JavaScript, CSS, DHTML
* Knowledge of various components of J2EE: EJB, JMS, JNDI, CORBA,
  RMI, UML
* Thorough understanding of Java programming language,
  common language idiom, and design patterns; able to write
  code that is clear, correct, robust and reusable
* Skillful in C, C++, Visual Basic
* Experienced in client/server network programming,
  multithreading, GUI design

Network Administration
* Windows NT/2000/XP, Linux, FreeBSD, OpenBSD, Solaris
* IIS, Print, File Server, Apache, Tomcat, Resin, WebLogic
* Perl, UNIX shell scripting
* TCP/IP, routing, subnet, WWW, FTP, Telnet, SSH, IMAP, SMTP,
  DNS, DHCP, SNMP, VPN, NAT, firewall, proxy, SSL

Database Management
* Oracle DBMS, MySQL, PostgreSQL, MS Access, SQL, PL/SQL, Pro*C, Report
* Fundamental knowledge of Data Warehousing



EXPERIENCE
============================
Getronics   Houston, TX (11/2002 - present)
Technical Analyst II
* Installed, configured, and maintained PC workstations and
  laptops in support of Morgan Stanley business processing
  requirements.  Performed troubleshooting and upgrades to
  Windows operating systems and applications in accordance
  with established policies, procedures and service level
  agreements

* Provided technical assistance to field service representatives,
  server administrators, as well as non-technical end-users in
  diagnosing, troubleshooting, and configuring network
  connectivity, VPN, firewall, proxy, IMAP, Exchange,
  Lotus Notes, network drive mapping, file and print sharing,
  wireless communication

* Recorded, tracked, updated and escalated issues through
  established tracking systems.  Researched problem and
  exercised judgment within defined procedures to determine
  appropriate action.  Provided feedback and recommendations
  to development and documentations teams


WT.net ISP   Houston, TX (04/1999 - 11/2000)
Network Analyst
* Monitored critical web, mail, news and file-share server
  systems and responded to technical hardware and software
  problems reported by clients and back-bone providers

* Managed the technical support team on weekends to provide
  first and second level support to more than 45,000
  end-users, explaining complex technical concepts and
  striving for first call resolution on every incident

* Investigated, analyzed, researched, and diagnosed
  Internet connectivity problems of Dial-up, ISDN, DSL and
  T-1 lines for clients, to produce quick response time to
  user issues

* When not working on support issues, worked on technical
  support tasks and projects to improve application
  software, monitoring and reporting tools, and other
  activities that improved the quality and reliability
  of the network



PERSONAL STRENGTH
============================ 
* Good attitude and commitment to learn
* Excellent analytical and problem solving skills, with
  attention to details
* Ability to work under high stress and rapid deadlines
* Responsible and team-oriented
* Effective communication and interpersonal skills
* Fluent in both English and Chinese
* U.S. Permanent Resident